A furniture manufacturer in Bangladesh · Dhaka, Bangladesh

Showroom visits booked online, 240% more of them

Search ads and a rebuilt enquiry flow for a national furniture brand with 70 showrooms.

Industry
Manufacturing and retail
Timeframe
6 months
+240%Showroom enquiries
-56%Cost per enquiry
4Form fields, down from 11

Before and after

BeforeAfter
Enquiries a month210714
Cost per enquiry৳890৳392
Form completion rate6%24%
Follow-up time3 daysSame day
furniture-brand.com/sofas/book-a-showroom-visit
Book a showroom visit
24% form completion
Enquiries by month+240%
Cost per enquiry −56%Form fields 4

The situation

A furniture manufacturer in Bangladesh with a large showroom network and a website that sent every visitor to a generic contact form.

Google Ads sent people to the home page. The enquiry form asked eleven questions. Nobody knew which showroom a lead was near, so follow-up took days.

What we changed

  1. Campaigns split by product line and city, each landing on the right range page
  2. Showroom finder with 'book a visit' on every product page
  3. Enquiry form cut from eleven fields to four, with the nearest showroom chosen for the visitor
  4. Call tracking by campaign
  5. Weekly reporting by showroom so the sales team saw its own leads

What happened

Showroom visit bookings and enquiries rose 240% in six months, and the cost per enquiry fell by more than half.

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