Privacy Policy.

Who we are

This website is operated by Khalid Farhan (trading as khalidfarhan.com), a digital marketing agency based in Dublin, Ireland. Our registered email is khalid@khalidfarhan.com.

What data we collect

We may collect the following types of personal data:

• Contact information: Name, email address, phone number — when you submit a contact form, book an audit, or purchase a product.
• Payment information: Processed by Stripe (international) or SSLCommerz (Bangladesh). We do not store card details.
• Usage data: Pages visited, time on site, and referring URLs via Google Analytics 4. This data is anonymised.
• Cookie data: See our Cookie Policy for details.

How we use your data

• To fulfil orders and process payments
• To send order confirmations and receipts
• To respond to enquiries and support requests
• To send marketing emails (with your consent, opt-out available in every email)
• To improve our website and services through analytics

Legal basis for processing (GDPR)

For users in the EU/EEA, we process data based on: (1) contract performance — to deliver services you’ve purchased; (2) legitimate interest — to improve our services and communicate with clients; (3) consent — for marketing communications.

Data sharing

We do not sell your personal data. We share data only with:

• Payment processors (Stripe, SSLCommerz) for transaction processing
• Email service providers (Resend) for transactional and marketing emails
• Analytics tools (Google Analytics 4) — data is anonymised
• For Yapcorder only: DigitalOcean (recording storage), LiveKit (live calls), Neon (database) and Vercel (hosting)

Data retention

We retain customer data for 7 years for accounting and legal purposes. Marketing consent data is retained until you withdraw consent.

Yapcorder (podcast recording)

Yapcorder, at khalidfarhan.com/yapcorder, records podcasts and calls. When you use it, as a subscriber (the host) or as a guest, this is what happens to your data:

• Recordings: video and audio of each person in a session, recorded on that person’s own device. The recording is kept on the device only until it has uploaded, then removed from the device.
• Account data: the host’s email address, the name each person types when joining, and session titles.
• Technical data: browser type and upload status for each file, used only to make recordings reliable and to fix problems.
• Who can see recordings: only the host who created the session. Guests are told before joining that the session is recorded and shared with the host.
• Where it is stored: recordings in DigitalOcean Spaces storage in Amsterdam, in the EU; account data in a Neon database; the app is hosted on Vercel; live calls pass through LiveKit and are not recorded by LiveKit.
• How long we keep recordings: 7 days on the Starter plan and 30 days on the Pro plan after a recording finishes, then they are deleted automatically. Account and billing records follow the retention rules below.
• Hosts are responsible for telling their guests they are being recorded and for having their agreement, as the law where they record requires.

Your rights

Under GDPR, you have the right to: access your data, correct inaccurate data, request deletion, restrict processing, and object to processing. Email khalid@khalidfarhan.com to exercise any of these rights.

Cookies

See our Cookie Policy for full details.

Contact

For privacy enquiries: khalid@khalidfarhan.com